Password Request:
Fill out this form if you need a password or have forgotten your password.

EnergyUnited makes every effort to ensure your experience with us is as easy and convenient as possible. That is why we offer web-based options such as viewing and paying your bill on-line.

We also realize the importance of safeguarding your personal information, whether on the phone with one of our Customer Care Representatives or via our secure website. Therefore, as you request a new password or reset an existing password, we are verifying the information provided against our current member database. The information will be validated within seconds and you can begin to access your account information on-line using your personal password.

Keeping your information safe and secure, just another way “we’re looking out for you.”

    * First Name :
    * Last Name:
    * Daytime Phone:
    * Last Four Digits of Your Social Security Number:
    * EU Account #: (7 Characters)
    * Enter New Password: (4 - 10 Characters)
    * Re-Enter New Password:
Power Outages
EnergyUnited works diligently to prevent power outages before they occur – and, when severe weather strikes, to quickly restore power for our members. READ MORE >>
EnergyUnited believes that our company and our employees have a responsibility to support the friends and neighbors we serve – and rely upon – every day. READ MORE >>
Together We Save
Plug in to the power of your Touchstone Energy Cooperative membership. As your Touchstone Energy Cooperative, we strive to provide dependable electricity... READ MORE >>
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EnergyUnited serves more than 124,000 customers in central and western North Carolina, making it the second largest supplier of residential electricity in North Carolina.

P.O. Box 1831
Statesville, NC 28687

Phone: 1-800-522-3793